Osmond Ergonomics eBulletin December 2019

December 13, 2019

This article was originally emailed as our monthly eBulletin at 11:30 on 11/12/2019. You can register here to receive them monthly.


It's the season to give. Donation jar with money

As we approach the end of the year, it is time, once again, for me to thank all our customers, suppliers, friends and colleagues for your continued support and interaction. In more than 40 years of business, this is without question the most unstable and bewildering time to be running an enterprise. By the time you read this, we shall be just before or just after a General Election in a political atmosphere where it is hard to find something we can believe from politicians of any party. So let’s all take a good break with our friends and family to enjoy some personal time recharging our batteries and restoring our wellbeing!


hopeforfoodlogoWhilst celebrating our own good fortune, it is also the time of year – more than any other – when we remember those who are not so lucky. This will be the third year that we have supported Hope for Food, the Bournemouth-based charity that provides food and support for the homeless, the vulnerable and families in crisis. It is a noble organisation, staffed entirely by volunteers. We are delighted to make our own small contribution to their efforts.


SustainabilityAwardsI am very pleased to announce that we were a category winner in the recently announced 2019 Big Green Awards. The decision recognised our efforts to reduce consumption and minimise future waste across a broad range of activities, including fuel and utilities, service delivery and product design. We look forward to sharing our knowledge and experience with customers looking to take advantage of the many ways to improve environmental impacts in the furniture procurement process.


We dropped our online RULA (Rapid Upper Limb Assessment) tool a while ago because it was a free resource and no longer worked properly with latest browsers. We have now completely updated the design and function and the new pre-release version is ready for testing. Would you help us? If you would be prepared to help us finalise the development by testing what we have done, simply click here.


Film Clapboard SlateDuring December we are creating a variety of video content for use on our web site and in social media. In the New Year, we shall be announcing some exciting new elements to ergonomics.co.uk. These include a number of initiatives to create informative video answers to FAQs. Do you have a particular question that would benefit from a video answer? We already have our own list but, as always, we welcome your ideas. Just email me your suggestion(s)!


Hand is turning a dice and changes the direction of an arrow symbolizing that the price is going down (or vice versa)With a new year imminent, we have been advised about a number of product price rises early in 2020. Furthermore, some increases are significant, with
5%+ quite common. If you have project plans for next year or want to discuss future needs, we shall be pleased to explore how we can help. Just contact your Account Manager or the Customer Service team to start the conversation.


Back soon on sticky note on work tablePlease note that we close at 17:00 on Friday December 20th this year and reopen at 08:30 on Thursday January 2nd, 2020. Our last despatch day is therefore Friday December 20th. As always, our Customer Service team will be pleased to discuss any questions and help with product configuration for orders before we close. Don’t forget that the LiveChat facility (bottom right of the screen) is a great way to ask a simple question with a quick response.

Osmond Ergonomics eBulletin November 2019

November 13, 2019

This article was originally emailed as our monthly eBulletin at 11:30 on 13/11/2019. You can register here to receive them monthly.



I am delighted to welcome you to our Tenth Anniversary issue. Throughout the last decade, this eBulletin has been our way of keeping you informed about industry events, research updates, new products, services and workplace trends. We have witnessed the introduction of new ways to communicate, including TwitterLinkedInblogs and webinars! We have seen the growth, first of Home Working and then of Agile Working, the recognition of the link between mental and physical health and the connection between workplace design and worker wellbeing. We have seen flat screens replace CRT monitors and laptops replace cumbersome desktop computers, closely followed by smartphones, tablets and universal Wi-Fi. It has been a rollercoaster!

Each edition has been published at the same appointed time and day each month. We thank you for your continued support, especially those loyal readers who have been with us from the start. We know that you are all bombarded with emails on a daily basis and we thank you for taking this time to read this newsletter rather than anything else. As always, we welcome feedback and I would love to hear from you directly. Email me with ideas for the future, compliments, criticisms, reminiscences or anything you would like to share in this context.


edinburgh_navigatorAs previously mentioned, I shall be speaking at this all-day event at The Scotsman on North Bridge in Edinburgh later this month. There are still places available so do register if you are based in Scotland and actively involved in promoting wellbeing in the workplace. Please let me know if you are attending so that we can catch up for a coffee in one of the breaks.


heated_deskWe are currently carrying out trials of a heated desktop. The design involves a thermostatically-controlled work surface that radiates infra-red heat to the user both above and below the desk. Running costs are one third of a 1kW heater and there is no risk of leaving it on overnight! It can be supplied on a sit-stand frame to offer maximum usage benefits and we see potential for those with Raynaud Syndrome, rheumatism or any individual who just feels the cold! Contact us for further information.


EmmaIt is very likely that you have seen the recent publicity about ‘The Work Colleague of the Future’ – a report on the long-term health of office workers. If you have, you probably also saw Emma, the mannequin created to represent all the ailments of our current sedentary lifestyle. I have read the report and agree with much of its content. However, I am no biological anthropologist but it seems to me that there are some quite staggering assumptions made to extrapolate the mannequin’s appearance from the report findings – and the cycle of human evolution tends to be rather slower than 20 years! Could this be just a clever (but quite successful!) publicity stunt? What do you think? Join the discussion on LinkedIn!

10,000 TWEET

10000tweetsBy the time you read this, we shall probably have sent our 10,000th tweet. When Twitter first appeared, I thought it was a broadcast medium through which we could keep customers, prospects and friends informed about our activities. That all changed when we received our first enquiry tweet. I still remember that question vividly. It was ‘Which is better – trackball or ergonomic mouse?’ Try answering that comprehensively in 140 characters! We decided we couldn’t and responded with this blog.

Osmond Ergonomics eBulletin October 2019

October 9, 2019

This article was originally emailed as our monthly eBulletin at 11:30 on 09/10/2019. You can register heret to receive them monthly.



It appears to me that environmental awareness amongst the general public is finally being followed by widespread action. The recent step change in attitudes to plastics has resulted in rapid responses from supermarkets and manufacturers and Extinction Rebellion is gaining active support from a wide cross-section of global society. It seems to me that the UK furniture industry has pockets of good practice and lots of good intentions. Supply is ready to follow demand but, until customers are prepared to go beyond some half-hearted environmental box-ticking, progress will be hampered. In the Netherlands, circular economy criteria are now part of public sector procurement and this is starting to spawn new remanufacturing businesses to meet the need. Is the UK lagging or is conscientious sustainable procurement more widespread than I am seeing? Follow the discussion – and participate – on LinkedIn.


WorkplaceInsightI have been a fan of Workplace Insight since it first appeared and have known the thought-provoking articles of its editor, Mark Eltringham, since before that. A few months ago, he wrote that the DSE Regulations are no longer fit for purpose. Whilst his argument was compelling, I felt the need to respond with my own view. I strongly believe there is still value in the regulations in an age of agile working, as long as they are used intelligently as a basis for wider education. My response appeared here.


edinburgh_hotelOur last ‘mobile showroom’ of 2019 will be in Edinburgh at the end of this month. As usual, we shall have all the latest products alongside our best-sellers so it is an ideal opportunity to view, compare and play! We are also looking at a brand-new product, about which we shall be seeking feedback. It’s not yet 100% certain, but we hope to be showing a heated desk for the first time! We also have three short presentations you can attend. It’s all free but please pre-register here.


postural_awarenessOur most popular webinar has also become a very popular face-to-face session. When delivered on-site, Postural Awareness is often incorporated into a wider programme of events such as Health & Safety or Occupational Health days. Clients also schedule the session to be repeated on a walk-in basis throughout the day and our trainer supplements these seminars with a floor-walk to answer individual questions around the office. Contact Stuart Entwistle, our Training Manager, to discuss ideas.


SustainabilityExpo2019We have exhibited at this event since it started four years ago and it is a success for us each time. It is quite a low-key affair compared to the big NEC/Excel events which are also part of our agenda but, equally, it is one where we learn as well. Once again, I think I have probably found a couple of new suppliers to support our own sustainability programme and we shall probably sell to a couple of other exhibitors as well!

Osmond Ergonomics eBulletin September 2019

September 11, 2019

This article was originally emailed as our monthly eBulletin at 11:30 on 11/09/2019. You can register here to receive them monthly.



As you already know, we provide a wide range of training and knowledge sharing, both in person and by webinar. However, there is also a growing demand for computer-based training and e-learning to meet the need for on-demand delivery, often to a geographically dispersed workforce. This requirement is bound to grow as agile working programmes bring fewer people into the office on a frequent basis. To meet this need, we partner with our friends at Cardinus Risk Management who offer a varied range of nearly 20 different topics, all managed centrally through the PACE integrated back office utility. The diverse topics range from Healthy Working (DSE) to Safe Driving, Fire Safety, Personal Safety Awareness, Corporate Travel Risk and many others. Contact us for further information.


We have been experimenting with this product for a few months before announcing it as part of our product range. Having seen it originally at Orgatec last October, I immediately recognised the function and the comfort but it is fair to say that it ‘looks a bit weird’! This means it will not be an instant choice in many office environments. However, we have tried it in the office for several weeks and it is unquestionably comfortable and well worth considering if you are not constrained by appearances. Find out more here.


If you are a physio and thinking about starting or increasing DSE assessment work, you may well be interested in the London seminar we shall be running at the Flokk showroom in October. This free event has been organised primarily for the London region of Physio First (the UK’s leading professional organisation for private physiotherapists) but we may have a small number of additional spaces available. You can open or download the content, venue and timing document here. To register, please complete the short form here.


The Evoluent range is now the most well-established and recognised portfolio of vertical mouse products in the world. It is many years since we looked at the first rather primitive samples and we have seen the brand grow to the point that the name (like Sellotape, Biro and Hoover in their sectors) has become a moniker for generic vertical mouse products. No mean achievement when most people are not sure how to pronounce it! Find out more about the Evoluent D here.


If you have a meeting with one of my colleagues this month, he or she may arrive to see you in jeans and a t-shirt. We are supporting the Jeans for Genes campaign to help fund-raising for research in this crucial area. We have even agreed that this is one occasion when Double Denim will be acceptable. We are not promising to carry it off as well as these celebrities but we think, if Kanye can do it, then so can we!

Osmond Ergonomics eBulletin August 2019

August 14, 2019

This article was originally emailed as our monthly eBulletin at 11:30 on 14/08/2019. You can register here to receive them monthly.




Just down the road in Southampton, we shall be exhibiting at this October event for the third consecutive year and [drum roll] we have been nominated for a sustainability award! More information about this in next month’s eBulletin. In the meantime, do put this in your diary and come and visit if you have any personal or professional interest in the environment. There is an interesting and informative seminar programme and a really diverse and fascinating mix of exhibitors from electric car suppliers to some of the best coffee you have ever tasted at an exhibition! You can find more information and free registration here.


edinburgh_roadshowWe have now started planning for the autumn and have another Roadshow and DSE Training date in the calendar. This one is on the outskirts of Edinburgh in October. Having used city centre venues for recent events, we are going out of town this time but it is very accessible by car, train, tram – and bicycle (as we have been advised by one of our ergonomist friends!). Next to the A720 Edinburgh Bypass, close to the airport and less than 5 minutes’ walk from Edinburgh Park tram and railway stations, it is easy to access from outside Edinburgh as well as from the city centre. Click here for more about the FREE roadshow and the only double-certified DSE assessor training in the UK.


ScottishH&WI plan to be in Edinburgh a lot this autumn! In November, I shall be back again to speak at this all-day event at The Scotsman on North Bridge. Covering a wide spectrum of wellbeing issues, speakers will look at physical and mental health from a number of perspectives. I shall be speaking about issues to consider in an Agile Working environment and, appropriately in a city with a banking lineage dating back to 1695, financial wellbeing is also on the agenda.


dse_training_londonAfter a full house at our last event, we have scheduled the next London DSE Assessor training on September 13th. This is right in the West End, kindly hosted by iwoca at their office in Tottenham Court Road. Numbers are limited so please register here as soon as possible or contact Stuart Entwistle, our Training Manager, with any questions. We are always looking for training venues with great facilities in good locations (not just in London) so, if you are looking to train some of your own people and would be prepared to accommodate outside visitors, we are happy to talk about a deal! You can speak to Stuart about that too.


investors_accreditedMany thanks to those who responded to our short survey about Investors in People. For those of you who didn’t, we asked how important an Investors in People accreditation was when considering a prospective supply partner. The results were: A lot-29%, A little-52%, Not at all-19%. The total response was quite low (despite running a link on all our company emails for several weeks as well) so, along with other discussions, we have concluded that we already have all the culture and processes embedded in the business so it is no longer worthwhile for us to have IiP just as a ‘badge of honour’ and will not be renewing. The draw winner (of a Red Letter Days £200 voucher) was Sarah Tapley of Tapley Ergonomics.

Osmond Ergonomics eBulletin July 2019

July 12, 2019

This article was originally emailed as our monthly eBulletin at 11:30 on 10/07/2019. You can register here to receive them monthly.



You may well have read our recent articles about office chair selection. These generated a number of interesting conversations so we are now looking at the Display Screen Equipment (DSE) Assessment process. It is surprising how many organisations are either unfamiliar with this requirement or have dismissed it as irrelevant in the age of Agile Working. We still believe this is really important, even for those who hardly spend any time at a traditional office desk. A proper DSE process ensures that individuals get training about what they should be trying to achieve, why that is important and how to achieve it. They can then apply this knowledge to optimise their posture (as far as practicable) wherever they work. More here.


mythsWhilst we are putting the world to rights about DSE, we thought it was about time to set the record straight (again!) about sit-stand desks and their place in a wellbeing programme. Our recent blog examines the many good reasons for choosing sit-stand as part of a broader wellbeing programme but also questions some of the claims made online and by furniture salesmen wanting to upsell from a traditional sitting desk.


IiP-logoLast month we asked you about the significance of Investors in People as an accreditation. Not many people responded so this month we are making it clear that you have a very good chance of winning a £200 Red Letter Days gift voucher for about two minutes of your time! The context is that we have had Investors in People for nearly 12 years and Investors in People Gold since 2013. Would that be significant if you were considering us as a supply partner? Just answer the two questions here.


vela250x150We last mentioned the Vela chair series exactly a year ago in July 2018. This specialist product genuinely improves the lives of the individuals for whom it is suited and we have been delighted with the many satisfied clients we have supported. In particular, we have found that we can dramatically improve the lives of people living with MS. The manufacturer has just launched a focussed campaign for MS sufferers in the UK and we are proud to be a sponsor. Find more product information on our web page here or read more about Vela and MS here.


project_conversationsAlthough our day-to-day (and better known) activities are still principally those products and services that derive from DSE assessments, our project conversations continue to become more and more diverse. At the moment, our web site still only partly reflects this so it is worth mentioning that, since the last eBulletin, we have discussed, specified, quoted and/or supplied trading desks, acoustic screens, a glass-walled meeting room, café seating, 24 hour control room seating, a reception counter, storage wall, a bespoke wood-veneer desk, stud walls, a kitchen area and acoustic screens. From a simple office refresh to a fully project-managed fit-out, we have the resources, product portfolio and contacts to meet your needs. Contact us for further information.

Osmond Ergonomics eBulletin June 2019

June 14, 2019

This article was originally emailed as our monthly eBulletin at 11:30 on 12/06/2019. You can register here to receive them monthly.



Over the last few years, we have seen some brilliant and some disastrous transitions from traditional workplace designs (and many in between). In the worst cases, employees go home Friday night and return Monday morning to discover their desk has gone! At the other extreme, employers invest in Change Management programmes with comprehensive training and communications. This ensures personnel understand the grand plan and how it will benefit them. However, we often find that ergonomics considerations are overlooked or misunderstood. One area that is not usually given enough thought is the migration to tablet use. In such cases, G-Hold can be a simple way to address issues that arise. For further ideas about Agile Working posture and support, look here.


Motus_ConsoleUseCloseUpOur Motus 3000 is now well established as one of the leading sit-stand desks on the market. Combining high specification with a surprisingly low retail price, it has become our best-selling product from the range. The popularity of Motus owes much to its simplicity, with easy controls enabling users to switch positions throughout the working day. The 4-memory controller ensures that no time is lost between height changes and that comfort, energy and productivity are kept high. The width-adjustable two-stage steel frame also adheres to EU height standards and is available in a wide range of sizes and worktop finishes. Learn more here about a sit-stand desk that brings so much more than just comfort!


IiP-logoWe have held Investors in People certification since 2007 and IiP Gold since 2013. Our accreditation will be reviewed under a new scheme in October and we are considering our options. I thought this might be a good opportunity to get feedback from our wider community about how IiP is perceived these days. To this end, we have created a really simple (two question) survey and I would be most grateful if you would spare a few minutes to respond. Obviously, there’s a prize draw for participants! To see the survey and find out about the draw prize, just follow this link.


web_siteIt is just over a year since we launched our current web site. Obviously, detail changes take place daily but we have just completed a major simplification and configuration exercise with the Healthy Working section. Targeting new furniture projects, it demonstrates that we are so much more than the ‘bad back chair people’! In recent years, we have taken the specialist thinking, methodology and innovation that we have developed over the last 27 years and applied it to the project market. From a simple desk-for-desk replacement to a full agile working redesign with ancillary trades and project management, we are happy to apply our unique insight and skills.

Osmond Ergonomics eBulletin May 2019

May 10, 2019

This article was originally emailed as our monthly eBulletin at 11:30 on 10/05/2019. You can register here to receive them monthly.



As we continue with the expansion of our biophilia product range, we are delighted to introduce Argenta Wellness, enabling us to offer an extensive portfolio of beautiful fine art images. Argenta Premium uses a dye sublimation process on aluminium sheets to create intense, vibrant images that are waterproof, fadeproof and ideally suited to the rugged demands of commercial premises. Images can also be recreated on vinyl and almost any flat surface, including acoustic panels and furniture. Alternatively, a variety of bespoke options also allow us to offer a custom answer to your corporate needs. You can see some of the beautiful images hereContact the Customer Service team for further information.


new_logic_250X150As mentioned previously, the arrival of a new Logic chair from the RH division of Flokk is a very significant event. After more than 20 years, this is only the third incarnation of this iconic design. Full production and our own stock samples are still several weeks away but you will be able to view and try the range at Flokk’s Clerkenwell showroom by the end of this month. If you missed our sneak preview at the Physio First Conference, you can still be one of the first in the UK to see it. Just contact the Customer Service team to make an appointment.


iso-27500As employers become more and more focussed on staff wellbeing, I keep suggesting this ‘hearts and minds’ standard as an excellent basis for a strategic approach. Many of the organisations we encounter have an evolving piecemeal wellbeing programme (a bowl of fruit here, a cycle-to-work programme there) and are seeking a way to step back and be more tactical. At the recent CIEHF conference, I attended the ISO 27500 Masterclass, facilitated by Tom Stewart, one of the originators of the standard. If you would like more information, download the overview from our secure server or contact me.


work-move-researchThe effectiveness of nudge techniques was another topic at the CIEHF conference. Coincidentally, recent research circulated by our friends at Bakker Elkhuizen demonstrates one successful application. We often discuss how to motivate personnel to take full advantage of their equipment. In particular, finding ways to encourage sit-stand desk users to stand and move can be challenging. Recent research at Texas A & M University used a longitudinal study of two groups to demonstrate the effectiveness of Work & Move software. You can download the paper here or contact us for further information.


sps-promotionIn other conversations about sit-stand, we like to introduce the perch option into the discussion. This concept is long-established in Scandinavia where the Capisco chair is very widely used. Our SPS (Sit-Perch-Stand) promotion offers an outstanding and highly competitive package. By combining our Motus sit-stand desk, a Capisco chair and a Viewlite monitor arm, we have created a compelling work environment suitable for office or home use at an outstanding price. Contact us for further information or visit the offer page here.

Osmond Ergonomics eBulletin April 2019

April 12, 2019

This article was originally emailed as our monthly eBulletin at 11:30 on 10/04/2019. You can register here to receive them monthly.



Alongside workplace demand, the interest in sit-stand desks for home use continues to grow and a surprising number of purchases begin as an unsolicited web order. Following Scandinavian thinking, we have created the SPS Productivity Pack comprising a Motus 3000 Desk, Capisco chair and Viewlite monitor arm. This combination provides the optimum, adjustable environment for comfort and productivity. Combining these three items also enables us to offer a substantial bundled discount. Multiple desktop sizes are available and we have a choice of desk frame colours and chair fabrics. We can also have options to accommodate further variants such as dual monitor setups. Find out more here.


showcase1As mentioned last month, all the arrangements are in place for our next two events. Bristol, at Mercure Bristol Brigstow Hotel, is on May 21st. London, at Goodenough College, on June 18th is less than 15 minutes’ walk from Kings Cross St Pancras and Chancery Lane tube stations and only 5 minutes from Russell Square. Whether you are interested in seating projects for multiple staff or specific needs for individuals, this mobile showroom is the ideal opportunity to get ‘up close and personal’ with the latest and the best-selling products from more than 25 manufacturers. The showcase also includes short seminars about key topics – and it is all free! Follow the city name hyperlinks above for full details.


training4Linking some of our one-day DSE Training events to the Product Showcase has proven very popular with delegates. They really appreciate the availability of so many products during the training. This ensures a much more hands-on experience with plenty of opportunity to put theory into practice. The Bristol course is at the Mercure Bristol Brigstow Hotel on May 22nd and the London session is on June 19th in the historic Churchill Room at Goodenough College.


guest_blogWherever and however you interact with us, you have probably noticed how much our product and service portfolio is evolving. This is because almost all our conversations with clients now start with wellbeing as the headline topic in one form or another. Whether we are talking about improving the posture and comfort of an individual or addressing the workplace needs of an organisation, mental and physical health and wellbeing underpin the discussion. It is therefore important to us that we share with you the latest thinking, keeping you abreast of the conversations that are taking place globally about workplace design and staff wellbeing. To help me with this, we shall be introducing a number of guest bloggers to provide their own expert view on a variety of topical issues. The first of these blogs comes from Coll Smith and provides a good foundation for understanding biophilia and why it has become such a hot topic.


sleeping250pxWe did not create anything this year. We only do so when we have a suitably fun idea. Our favourite industry story for 2019 (and a particularly good one) came from Mark Eltringham at Workplace Insight: ‘British workers now entirely unproductive, claims report’. If you missed (or have forgotten) some of our previous stories, we have had ‘Get Britain Sleeping’, ‘Time to Hang Out at the Office’ and, of course, last year’s ‘Sit-Stand-Boogie’ video. Please note that some hyperlinks in these articles will no longer work.

Osmond Ergonomics eBulletin March 2019

March 15, 2019

This article was originally emailed as our monthly eBulletin at 11:30 on 13/03/2019. You can register here to receive them monthly.



As you will see from my observations below, we had some fascinating and wide-ranging conversations at the NEC this month. This started me thinking about Wellbeing as a topic, as a process and as a profession. When properly addressed, Wellbeing within an organisation must be managed holistically and, in most organisations, this will involve lots of interactions between different departments and disciplines. Will this finally be the catalyst to break down silo cultures? Or will most employers just tinker around the edges (Cycle to Work days and a bowl of fruit in Reception!)? Many Wellbeing appointees are being promoted from within an organisation so their specific historic experience will inform their approach but may limit their scope. What are your thoughts? I have opened a LinkedIn discussion if you would like to share views.


H&W2019standThis was a great success for us. Before the event, I was a little concerned that the content-packed conference would leave delegates with little time for the exhibition. As it turned out, we were busier and met a more diverse group of people than at any previous event. As always, Occupational Health and Health & Safety professionals were well represented but there were also representatives from HR, Engagement, Procurement and Contracts. Obviously, Wellbeing also featured prominently! As a result, the enquiries varied from complete office fit-outs, through biophylia and acoustics conversations to the more traditional individual DSE questions.


product_showcaseOur next two mobile showroom events are confirmed. We have had to relocate the London event and, as a result, change the date so Bristol is next on Tuesday May 21st at the Mercure Bristol Brigstow Hotel. London will now be on Tuesday June 18th at the elegant Goodenough College. Both venues are conveniently located and provide an opportunity to see all the latest products alongside our most established best sellers. There is no charge and we shall also be offering a short series of free seminars. Follow the location links to find out more information and register so that we know who is coming.


future_of_workplaceAs we explore thinking about Wellbeing, there are many concurrent discussions about the workplace, its purpose, its influence and its current and future development. During March, I am attending events including Workplace Evolutionaries, the Smart Work Network and the Workplace Trends Research Spring Summit. Collectively, these will provide me (I hope!) with insights from those who have ‘been there and done it’ alongside those carrying out workplace productivity and wellbeing research. I am particularly looking forward to the Workplace Trends debate “The workplace profession is now just pandering to fads and fancies, and the ‘workplace’ is now done: we’ve run out of meaningful things to say”! I suspect I shall be prompted to blog about some of this.


Customer review rating business concept, Woman hand using mobile phoneAs I am creating the links for this eBulletin, I have just encountered a useful ‘Google Tips’ video from our web designers and I thought I would put it to use immediately. If you have worked with us, met us at exhibitions, used our free resources, consulted our Customer Service team or interacted with us in any way and you can also spare a few minutes to describe that experience, please just follow this link to provide a Google review for us. Many thanks for sparing the time if you do. If you would like to know how to do this for your own business, take a look at this short video from Cat Gold at Intergage.

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